Shipping policy
Shipping Policy
Thank you for shopping with Arckmont.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information, if available.
Please note that processing times may be longer during holidays, promotional periods, or due to unforeseen circumstances.
Shipping Times
Estimated delivery times:
-
United States: 5–10 business days
-
Canada: 7–15 business days
-
Europe: 7–15 business days
-
United Kingdom: 7–15 business days
-
Australia & New Zealand: 8–18 business days
-
Rest of the World: 10–20 business days
Delivery times are estimates and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated. Any available free shipping offers will be displayed during checkout.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses.
Lost or Delayed Packages
Once an order has been handed over to the shipping carrier, delivery is outside of our control. If your package is delayed or appears lost, please contact the carrier first. If you need additional assistance, contact us at arckmont@gmail.com